Discover EPCR Software Built For You
iPCR is cutting-edge, feature-packed EPCR software designed to streamline the process of generating clear, accurate patient care reports. EMS and fire crew can spend less time collecting, organizing, and sharing patient data with iPCR thanks to a variety of features that limit the need for redundant processes while also reducing the likelihood of errors. From report creation to CQI to billing submission, iPCR does the legwork to make patient care reporting fast, simple, and customized to the workflow of each client. After you’ve learned about the features of iPCR on this page, be sure to request a demo for yourself to see exactly how our EPCR software can revolutionize the way your crew handles patient care reports.
Paramedics, EMTs, firefighter medics, and other EMS professionals know that keeping their focus on the situation at hand is crucial during every call. Caring for patients is the priority, but part of that care involves creating a clear, accurate record that includes symptoms the patient presented with, treatments provided, and a narrative of the call. Doing so isn’t easy without the right tools for the job. We created iPCR with crews at the forefront of our inspiration for every feature. Our software underwent testing in real-time, on real calls, with actual paramedics. We took their experiences and feedback and translated it into process improvements, additional features, and any other modifications we needed to complete in order to make iPCR the best EPCR software available. Check out the field-focused features we offer below.
Every fire department and EMS agency needs to be involved in continuous quality improvement (CQI). CQI relies on your ability to successfully collect and analyze data while also implementing and evaluating new strategies based on that data. iPCR makes this process easier than ever thanks to comprehensive CQI tools. Our software allows you to review and send back patient care reports in the event that the medic needs to make a correction or addition. No one on the administrative or user end needs to go outside of the software to make changes or generate additional reports. With iPCR, everything you need for CQI is all in one place.
Web administrators can easily access and download a variety of reports from our default templates on the web-based iPCR model. They also receive the ability to flag patient care reports for future CQI (continuous quality improvement) and auditing needs. With the CQI feature, medics are notified of flagged PCRs so they can efficiently make corrections and resubmit as needed. This makes accurate data collection much easier than with paper methods.
Eliminate back and forth with iPCR’s powerful controls. Easily implement custom workflows, set closed call rules, and highlight required fields based on call type.
While we recommend that our EPCR software be used on the iPad for the best user experience while your crew is out on calls, clients can use it on both iOS (Apple) and Windows (Microsoft). Back at the office, iPCR runs on Windows for administrative use. This ensures that our software functions fully for all users. iPCR is unique in that respect — we designed our software to function natively on both iOS and Windows, allowing for optimized performance and full utilization of the device’s technological capabilities. With iPCR, administrators and crews can expect a seamless experience no matter when or where they need to manage their patient care reports.
Customize and set up your iPCR software from a standard PC for use in the office. This makes it easy for administration staff and first responders to work together and establish a homebase.
The iPCR internal messaging feature makes it easy for supervisors to privately email individual employees. It can also be used for communication within the office. This feature makes it incredibly simple to discuss daily tasks and feedback regarding calls and PCRs.
With iPCR, your crew won’t have to worry about downtime when the software is ready for an update. Simply download the update through the App Store, log in, and you’re ready to go. You’ll save valuable time with no need for IT professionals to schedule onsite updates. We make it as easy as possible for your crew to focus on their jobs, disruption free. Our remote servers automatically store every PCR, so after each PCR is completed, you’ll never have to worry about loss or misplacement.
Every package tier of iPCR includes unlimited phone and email support. No matter how big or small your operation is, we are dedicated to answering your questions and supporting your team in all the ways they use iPCR. You can reach our toll-free, U.S.-based phone support as many times as you need. After you sign up for iPCR, your crew will receive a free product training. If you want more walkthroughs or information on using iPCR in unique situations, personalized training can be delivered onsite for an additional fee. We want to make sure your team feels comfortable and confident using our EPCR software, so please don’t hesitate to reach out for support.
Include all the information you need in a PCR with custom fields. No need to work around preset templates and risk missing data or inaccurate interpretation of PCRs. With a feature for repeat patients, your crew can save time with zero need for redundant data entry.
First responders are dedicated to saving as many lives as possible. In mass-casualty situations, this dedication is on in full force. With iPCR, you won’t have to worry about tag overages or taking time to make adjustments to a plan. We give you unlimited tags, no questions asked, so your crew can focus on every need. There is no need to monitor your tag usage as it relates to the cost of your package.
The custom workflow and permissions features allow you to completely tailor iPCR to your operation. Designate security roles for users to ensure access is managed appropriately, and build out the PCR creation process from start to finish. This is a great option if you need to integrate iPCR into existing protocols or modify the default workflow to meet unique specifications.
iPCR is NEMSIS Gold Certified to ensure all patient care reports meet your state’s standards prior to closing. We even submit your data to the state on your behalf in real-time. iPCR meets NEMSIS standards without compromising the user experience. We designed our workflows around the user first — not NEMSIS — while still delivering a product that keeps your agency in compliance with applicable certifications.
Submitting a patient care report to billing is a crucial step in securing reimbursements for your agency. The first piece of the puzzle is having a clear, accurate, and thorough patient care report to submit from the get-go. With iPCR, your crew is covered thanks to a multitude of features and customization tools that ensure all the data you need makes it onto the PCR (and that the data complies with NEMSIS and state standards).
Submit PCRs to the billing company of your choice individually or as a manual or automatic batch.
We also offer a preview feature, the Pre-Billing Module, as an added step to ensure PCR is error-free before being sent to the billing company. This extra opportunity to review and make corrections easily pays off by increasing collection percentages!
You can level up your agency and make full use of iPCR’s featureiPCR Cloud Dispatch, a cloud-based CAD feature allows seamless EPCR integration, real-time fleet tracking and communication, and the ability to preschedule calls. Integration Adapter Does your operation use other products that would benefit from integrating with iPCR? We offer an Integration Adapter that makes it easy for you to link additional tools, such as monitors, CAD systems, and billing software to avoid the need for repetitive data entry. This feature is sure to save time and reduce errors, and we highly recommend it if you make use of additional technologies that make use of patient data.
If you think iPCR sounds great on paper, just wait until you try it in person. After a demonstration, you can immediately jump in to setting your crew up with iPCR through our comprehensive training process. Afterwards, we’re always here to deliver world-class support and additional training if needed.